Feedback Request, Refer & Reward (FBR3)
The FBR3 System is the automated process of collecting feedback and referrals. It provides the functionality for feedback and the follow-up process to be initiated automatically.
This self-service tool allows the business to fully manage the system and process themselves, or they can take out additional services (CCP) to further support and enhance the system.
Here's two examples of customers using the FBR3 system...