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Blog Posts

17/04/2015

Another big Google update is due to hit soon and it's targeted specifically at mobile searches. The algorithm change is expected to have a significant impact on searches worldwide.

Those that will be hit the worst are websites that are not mobile friendly and face having their position on...

15/04/2015

These days businesses have so many different balls to juggle at once, it's inevitable that something is going to slip past at some point. Most commonly, it's the website that it forgotten about - but really, this should be a top priority for everyone.

Your website is effectively your '...

02/04/2015

We all know that the best way of generating new business is via word of mouth - powerful testimonials from a trusted source can be one of the biggest influences when making a decision.

However, most businesses have limited time and resources available which prevents them from properly...

24/03/2015

How do you decide which website to purchase from? Most online consumers purchase from brands that are well recognised and trusted, but most businesses online will never be able to gain the recognition that a global brand such as Amazon enjoys. However, there are some simple...

16/03/2015

We’ve all had those great customer service moments that we want to share with our friends, then there have been those times when we’ve been so outraged with the service that we want to make sure that as many people as possible hear about it.

What do...

05/02/2015

Are you disappointed with how many sales or enquiries come via your website? Or maybe you're just simply bored with the design? Then it could be time to consider updating your website. There's lots of different factors to take into consideration for a website, but sometimes it's the small things...

25/11/2014

Are your customers happy with the service you provide? Most businesses will assume they are providing good service and that unless a customer shouts, they are all happy. The problem is that businesses don't do enough to identify those who are unhappy, therefore the service is never improved and...

14/11/2014

Many businesses assume that email marketing is an old-fashioned, out-of-date practice that really isn't worth bothering with. But with the increasing popularity of smartphones and tablets in recent years, emails are more accessible and more valuable than ever.

Have you tried email...

21/10/2014

Google recently announced some upcoming changes to their Third-Party Policy, the most notable point of this is that all customers should have access to their Google accounts and all of its products, regardless of whether the service is provided and managed by a third party. It throws up an...

26/09/2014

Do you have a process for collecting feedback and referrals within your business? We know that most of the time business owners are too busy making sure that everything runs smoothly and all of the jobs 'that can wait' never get done, one of those being; to ask for feedback and referrals.

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